I signed up for The Sports Network for a month, but since I only wanted it for that long to watch Wimbledon, I tried to cancel online, which is how I signed up. I tried and tried, but I couldn’t get there. I finally had to actually phone in. I hate phoning with my suspect hearing, and then I got a lady with an accent. We did prevail, however.
To be a little fair, I think the option disappeared from the website because they had discontinued my particular package, and so the cancel option got lost as it kept showing me the new packages with no way just to just discontinue the old one.
Come late August, I will subscribe for another month for the US Open because that is what I need to do every year, but when it is time to cancel, I will know to give up and phone for help sooner if there is a repeat situation.
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In other news, the province sent me my official renewed licence (from the time I had to draw the clock to prove that I wasn’t senile). The new Health Card with the same photo came a few days later. You may recall that I almost broke the camera. Well I guess I really did because both cards show the mugshot of some old guy whom I don’t recognize.
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| Yikesorama! 😲😔 |
The paid driver’s licence is good for two years, when I will again have to prove my competency. The free health card is good for five years, and I won’t have to prove anything other than resembling the photo and then verifying my date of birth whenever I use it. Why I have to do this when they can see my face, I know not.
I've been seeing an increase in the number of sites removing methods of cancellation to phone only. I suspect it has to do with data showing that people might be less likely to cancel if they have to talk to a physical person with a heavy accent.
ReplyDeleteI think you're right, Ed, except I think it's the act of having to phone, period, accent or not. Because you know you will be on the phone forever as they try to convince you not to cancel, offer special deals, etc. So aggravating!
DeleteIs that really you or someone else?
ReplyDeleteLet’s just go with “someone else’” 😀
DeleteIs that a B&W image on your driver’s license or health card…. Or did you desaturate it? I ask because the U.S. equivalents have to be in color. The only B&W image card I have is for the pool.
ReplyDeleteI wonder if the clock image you had to draw was additionally for a visual/brain test that is common to help detect visual integration lesions that may otherwise not be detected on a typical vision test?
PipeTobacco
Our province is cheap, I guess. But b&w is pretty well grey and gray, I’m afraid. 😜
DeleteI've noticed more and more how hard it is to cancel, and how easy to buy another package! Hmmm, I wonder why..
ReplyDeleteI am glad I don't drive. I use public transit.
ReplyDeleteFrom long long ago, I remember Montreal transit as being very good. If you’re not in a city, though, you pretty well need a car.
DeleteThis is true. We're 5 km out of town!
DeleteThat image!! Wow. Of course my DL for our state is in B&W and is the worst too. I look like a zombie criminal.
ReplyDeleteThe one Rich had for the VA health system was pretty awful too.
Interestingly, I don't think our state has people draw clocks or even test for competence. That is left up to family and doctors and doctors hate hate hate taking away licenses to drive.
For canceling or certain things ordered on line, I won't let them keep my card info. No auto renewals on certain shows I watch that way.
Online subscriptions are a certain pain in the arse.
Cancelling is hard. Adding a package is easy. Strange…
ReplyDeleteI have noted in my daily calendar when I want to cancel a subscription (usually a month free one.) Then the day or 2 before that date I do the cancel process on line. I too avoid phone calls! Your license photo could be mine, it's in color though. Amazing that anyone could identify me by it. Just has 2 eyes and a big chin. Wait...I had a bit more hair (just a bit.) And no, I won't share (I still am vain in that way.)
ReplyDeleteI look like a criminal in all those govt shots.
ReplyDeleteMy license photo would win the which is worse competition. It's the worst ever and there have been plenty of terrible photos. I gave up all my streaming subscriptions a couple of years ago. At that time it was easy to do online.
ReplyDeleteOfficial photographs are generally awful.
ReplyDeleteThose "mug shots" are always terrible!
ReplyDeleteI say don't sweat it. Also, I now say, yikesorama, ha.
ReplyDeleteOver here Dad has to have a medical each year for his license - I think it is from when you are 75? Could be wrong. I have had a few "mugshots" for identity photos! And as for trying to cancel stuff - I now go straight for phone if the first run of a website doesn't show it easily.
ReplyDeleteGee, I wonder if they'd let you on a plane with that! Trust me -- you look far better than that photo!
ReplyDeleteHere, I thought 80 was the line, but I had to at least draw a clock and a certain time at 77, so maybe it is 75.
DeleteThey should have let you wear your plaid cap. As it is, you are glaring at the lens. I find this very cheering as mine is as bad as yours and I am glad not to be alone in the lineup.
ReplyDeleteAmong other problems, they have awful equipment.
DeleteThey are stricter in Ontario than here. Rules should be tough on driving.
ReplyDeleteThe frequent driving assessment is a pain for sure
ReplyDeleteThat definitely does not look like you! That's some old grump!
ReplyDeleteThat is a TERRIBLE photo!
ReplyDeleteYou just needed your cute cap to help that photo. Yikes! Linda in Kansas
ReplyDelete